Privacy Policy

Cristinap (“Cristinap”, “we”) operates cristinap.com, an online shop for spillproof and washable rugs. This Privacy Policy describes how we collect, use, and share information when you browse collections such as Persian Vintage Rugs, Modern Rugs, or New Arrivals, or place an order.

Information we collect

We may collect account and checkout details (name, email, shipping address, phone), order history, device/browser data, and messages you send through our contact form. Payment card data is processed by our payment providers; we do not store full card numbers on our servers.

How we use information

We use information to fulfill orders, provide customer support, improve the site, prevent fraud, and — where allowed — send product updates or offers. You can opt out of marketing emails at any time.

Sharing

We share data with service providers who help us operate the store (hosting, payments, shipping carriers, analytics) under appropriate safeguards. We do not sell personal information as a product.

Cookies

We use cookies and similar tools for cart functionality, preferences, and performance measurement. You can control cookies through your browser settings.

Retention & security

We retain information as needed for orders, legal obligations, and legitimate business purposes. We apply reasonable administrative and technical measures to protect data, though no method of transmission is 100% secure.

Your choices

Depending on where you live, you may have rights to access, correct, or delete certain personal data. Contact us to make a request. For privacy questions, use the form on Contact Us or the channels below.

Contact

Tel: +86 138 1234 5678

Email: Support@cristinap.com

Address: Room 1208, Building 3, No. 88 Nanjing Road West
Jing’an District, Shanghai 200040
China